Cookie Policy

PNA Title Services LLC — TitleFlow Platform · Last updated: July 25, 2026

Our approach: essential only

TitleFlow uses only strictly necessary cookies and browser storage — the minimum required for you to sign in securely and for the application to remember your interface preferences. We do not use analytics cookies, advertising cookies, social-media pixels, or any third-party tracking technology. Because everything we store is essential to operating the service, no consent is legally required — this page exists so you know exactly what is stored and why.

What we store

NameTypePurposeDuration
tokenLocal storageYour signed-in session token (JWT). Required to authenticate every request you make.Until logout / session expiry
userLocal storageYour basic profile (name, role) so the interface can render without an extra lookup.Until logout
access_token / refresh_tokenHttpOnly cookieSecure session cookies used by the cookie-based sign-in variant. HttpOnly and Secure — not readable by scripts.1 hour / 7 days
tf-cookie-notice-ackLocal storageRemembers that you acknowledged this cookie notice so it is not shown again.Persistent (until policy changes)
UI preference keysLocal storageInterface preferences such as rows-per-page, dismissed banners, and collapsed dashboard sections (e.g. hrDirectoryRowsPerPage, showWelcomeBanner, opdash-collapsed-*).Persistent

What we do NOT use

  • No analytics or measurement cookies (e.g., Google Analytics).
  • No advertising, remarketing, or cross-site tracking cookies.
  • No social-media plugins or pixels.
  • No third-party cookies of any kind.

Managing cookies

You can clear cookies and site data at any time through your browser settings. Note that because everything TitleFlow stores is essential, clearing it will sign you out and reset your interface preferences. Blocking storage entirely will prevent you from signing in.

Changes & contact

If our cookie usage ever changes (for example, if analytics are introduced), this page will be updated and the in-app cookie notice will be shown again for re-acknowledgment. Questions: support@pnatitleservicesllc.com